TERMS OF SERVICE
Terms That Govern Your Use of A&A Leather.
These Terms of Service explain the rules that apply when you use our website, purchase our products, or interact with our services.
Last updated: September 2026
01
Using Our Website
The A&A leather website is provided for browsing, learning about our products, placing orders, and accessing related customer services. You agree to use the website only for lawful purposes and in a way that does not interfere with its normal operation.You must not attempt to gain unauthorized access, introduce harmful code, misuse website features, or use the website in a way that could damage us, other users, or our systems.
02
Customer Accounts
Some A&A leather features may allow or require you to create a customer account. When creating an account, you should provide information that is accurate and keep your account details reasonably up to date.You are responsible for maintaining the confidentiality of your login information and for activity carried out through your account. Please contact us promptly if you believe your account has been accessed without your permission.
PRODUCTS & ORDERS
From Product Details to Your Order.
Product information, availability, and prices are shown on our website as part of each product listing. We aim to keep this information accurate and current, but details may change as products, materials, availability, or store conditions change.
Product Information
We make reasonable efforts to provide clear descriptions, images, sizing information, and other relevant product details. Actual color, texture, or appearance may vary slightly depending on your screen, lighting, and the natural characteristics of leather.
Pricing & Availability
Prices and product availability may change without prior notice. A product shown on the website may become unavailable, and we may update or correct pricing or product information when necessary.
Orders
Submitting an order means you are requesting to purchase the selected products. After checkout, your order will be recorded and processed according to the information provided. We may contact you when additional information is needed to process or fulfill an order.
PAYMENT & DELIVERY
Payment, Shipping & Delivery.
Payment and delivery terms shown at checkout form part of your order. Shipping availability, delivery estimates, and available payment methods may vary depending on the destination and store settings.
Payment
You must provide accurate information when placing an order. Payment methods available for your order will be shown during checkout, and an order may only be processed according to the payment method available and selected at that time.
Shipping
We ship orders to the destinations available through the A&A leather store. Shipping charges, available delivery methods, and destination restrictions may be shown during checkout and can vary by location.
Delivery Estimates
Delivery times shown by us are estimates rather than guaranteed delivery dates. Processing may take approximately 2–3 business days, followed by the estimated delivery period stated on our Shipping & Delivery page.
Unexpected circumstances such as carrier delays, customs processing, weather, or other events outside our reasonable control may affect delivery times.
ORDERS & CHANGES
When an Order Needs to Change.
Our Returns & Exchanges Policy explains when an order may qualify for an exchange and how to request one. These terms work together with that policy and do not replace it. here
ORDER POLICY
Before You Request a Change.
Before requesting a cancellation, return, or exchange, please review the relevant A&A leather policy and make sure you have the order details available.
We may need information such as your order number, the reason for your request, and supporting details about the product or order.
Check Your Order
Review your order details and confirm what you need changed.
Contact Us Promptly
Contact us as soon as possible, especially when an order may already be in processing or shipment.
Follow the Policy
Requests are reviewed according to the applicable A&A leather policy and the circumstances of the order.
01
Order Cancellations
Please contact us as soon as possible if you need to request a cancellation. Whether an order can be cancelled may depend on its processing or fulfillment status.Once an order has progressed through processing or shipment, cancellation may no longer be possible. Any approved cancellation or refund will be handled according to our applicable policy.
02
Returns & Exchanges
We handles returns and exchanges according to the separate Returns & Exchanges Policy published on this website. Customers should review that policy before making a purchase. Eligibility may depend on the reason for the request, the condition of the product, the time since delivery, and any supporting information requested by us.
03
Policy Conditions
A request does not automatically mean that an exchange, cancellation, or refund is approved. We may review the order details and supporting information before confirming the appropriate next step.Where applicable, certain legal rights may apply depending on the customer's location. These rights are not excluded by these Terms of Service.
QUESTIONS ABOUT THESE TERMS
Need Help Understanding an Order?
If you have a question about these Terms of Service, an order, or any related policy, our team is here to help. Contact us and we'll guide you through the relevant information.